Toucan Events, Inc.
Updated as of November 24, 2020
This policy applies to information we collect or may collect:
- In accessing and using Toucan, the Site and the other Toucan Events Services.
- In e-mail, text and other electronic messages sent through or use of Toucan, the Site and the other Toucan Events Services.
- When you interact with Toucan Events.
- Through services provided to us or you by our affinity partners, third-party companies, agents or contractors.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Toucan Events or any third party; or
- Any third party, including through any application or content (including advertising) that may be accessible from or on Toucan, the Site or any of the other Toucan Events Services.
None of the Toucan Events Services are intended for minors under 13 years of age. No one under age 13 may provide any information on or through Toucan, the Site or the other Toucan Events Services. We do not knowingly collect personal data from children under 13. If you are under 13, do not use or provide any information on or through any of the Toucan Events Services or any of its features or register on Toucan or the Site use any of the interactive or public comment features of any of the Toucan Events Services or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com. Information We Collect About You and How We Collect It
We collect or may collect several types of information from and about you and other users of Toucan, the Site and the other Toucan Events Services, including:
- Information by which you may be personally identified, such as your full name, birthdate, phone number and e-mail address;Financial and billing information, including credit card information;Analytics information;
- Information that is about you but individually does not identify you, such as purchases, IP address and date and time of visit;
- Usage details and information, including how you communicate with other users of the Toucan Events Services;
- Information contained in the comments and postings on or through any of the Toucan Events Services;
- Device, internet and mobile information such as the hardware model, operating system version, unique device identifiers, browser type, language, wireless network, and mobile network information (including the mobile phone number);
- Geo-location information when you use Toucan, the Site and the other Toucan Events Services;
- When you report a problem with Toucan, the Site or any of the other Toucan Events Services;
- Records and copies of your correspondence (including e-mail addresses), if you contact us;
- Details of transactions you carry out through Toucan, the Site or any of the other Toucan Events Services; and/or
- Your search queries and search and navigation history on or through any of Toucan Events Services.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through or use Toucan, the Site and the other Toucan Events Services.
- From third parties, such as our members, affinity and business partners and other third parties that provide us or you with certain services.
Certain web transactions may also involve you calling us or our calling you. Please be aware that we may monitor and, in some cases, record such calls for staff training or quality assurance purposes.
You may now or in the future provide post information onto Toucan, the Site or the other Toucan Events Services (collectively, “User Content”). Your User Content may be viewable through Toucan, the Site or the other Toucan Events Services by others. We cannot control the actions of other users of Toucan Events Services, with whom your User Content is viewable. Therefore, we cannot and do not guarantee that your User Content will not be viewed, downloaded or shared by unauthorized persons. Data Minimization
We take every reasonable step to limit the volume of your personal data that we process to what is reasonably necessary. We do Not Engage in Automated Decision-Making without Human Intervention
The technologies we use for automatic data collection may include:
Do Not Track Policy
- Pixels and Tags. Pixels and tags are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the associated member account details, which include name, city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.
- Session Logs. Session logs help us determine how people travel through the Site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came (which contains no personal data), the website that referred you, the pages you visited and the date and time of those visits.
Your web browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. We do not honor any web browser “Do Not Track” signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party websites or online services. At present, no universally accepted standards exist on how companies should respond to do-not-track signals. In the event a final universally accepted standard is established, we will assess and provide an appropriate response to these signals. Third-Party Responsibilities and Services.
We may use or partner with third-parties, agents or contractors for various purposes in connection with our business and operations (collectively, “Service Providers”), including billing, payment services and the performance of services on our behalf, such as gathering and analyzing information and the provision of services to you. In the course of performing these responsibilities and providing such services, these other companies may have access to your personal data. We may also share information, including your personal data, with these Services Providers in order to enable them to perform these responsibilities and to provide these services. Many Services Providers have adopted their own privacy policies, which are not subject to control by Toucan Events. You should always review the policies of these Service Providers to make sure that you are comfortable with the ways in which they collect, use, maintain, protect and disclose your information. We do not list our current Service Providers because they change from time to time. If you would like the names of any of Service Providers, please email us at firstname.lastname@example.org.
Service Providers that have access to your personally identifiable information in connection with providing services are required to keep your personal data confidential and are not permitted to use this personal data for any purpose other than to fulfill the services they are performing for Toucan Events or the Site.
The Service Providers may also transmit cookies to your computer or device, when you click on ads that appear on or through the Service. Also, if you click on a link to a third-party website, such third party may also transmit cookies to you and we do not have any control over that. Please be aware that cookies placed by third parties may continue to track your activities online even after you are no longer using any our Toucan Events Services, and those third parties may not honor “Do Not Track” requests you have set using your web browser.
Toucan Events may receive compensation from these Service Providers and other third parties. Use of Remarketing with Google Analytics and other Remarketing and Analytic Services
We use or may in the future use a variety of remarketing and analytic services including: Google Analytics
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. How We Use Your Information
We will only use information that we collect about you or that you provide to us, including any personal data:
- To provide you Toucan and the other Toucan Events Services that you request from us.
- To provide the Site and its contents to you.
- To confirm your identity in connection with the use of the Toucan Events Services.
- To process and complete transactions and send you related information.
- To provide technical and other support to you.
- To send you promotional communications, such as providing you with information about services, features, surveys, newsletters, offers and events, provided that you have given your consent if required by applicable law.
- To enable Service Providers to perform certain responsibilities and provide certain services in connection with our business and operations.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from the use of the Toucan Events Services, including for billing and collection.
- To notify you about changes to Toucan, the Site and the other Toucan Events Services.
- To enhance the safety and security of all of the Toucan Events Services.
- To verify your identity and prevent fraud or other unauthorized or illegal activity.
- To enable marketing, remarketing and targeted advertising and similar services from us or Service Providers, including direct and indirect marketing and on-line behavioral advertising regarding our own and third-party products and services that we believe may be of interest to you, including advertisement on third party websites, provided you have given your consent if required by applicable law.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Some of the information that we collect automatically is statistical data and does not include personal data, but we may maintain it or associate it with personal data we collect in other ways or receive from third parties or you provide to us. It helps us to improve Toucan, the Site and the other Toucan Events Services, and to deliver a better and more personalized service, including enabling us to:
Storage and Transfer of Your Information
- Estimate our audience size and better understand usage patterns.
- Store information about your preferences enabling us to customize Toucan and the Site according to your individual interests.
- Speed up your searches.
- Recognize you when you return to Toucan and the Site.
We may store any data or other information that we collect (personal or otherwise) ourselves or in databases and servers owned and maintained by us, our affiliates, agents or Service Providers.
If you access or use Toucan, the Site or any of the other Toucan Events Services outside of the United States, information that we collect about you may be transferred to servers inside the United States and maintained indefinitely, which may involve the transfer of information out of countries located in the European Economic Area and other parts of the world unless otherwise prohibited by applicable law or agreed by Toucan Events and you. By allowing Toucan Events to collect information about you, you consent to such transfer and processing of such information without restriction. We may also store some information locally on your computer or other devices. For example, we may store information as local cache so that you can open Toucan and the Site and view content faster.
Although users from all over the world may access and use Toucan, the Site or any of the other Toucan Events Services, keep in mind that no matter where you live or where you happen to use our services, you consent to us processing and transferring information in and to the United States and other countries whose data-protection and privacy laws may offer fewer protections than those in your home country. Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not include any personal data, without restriction.
We may also disclose your personal data:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To enforce or apply the Terms and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Toucan Events.
We strive to provide you with choices regarding the personal data you provide to us. We have created mechanisms to provide you with the following control over your personal data:
- Promotional Offers from Toucan Events. If you do not wish to have your e-mail address/contact information used by Toucan Events to promote our own or third parties' products or services, you can opt-out through your profile page or by emailing us at email@example.com. Subject to the terms of the GDPR, this opt out does not apply to information provided to Toucan Events as a result of a service or product purchase, product service experience or other transactions.
We do not control third parties' collection or use of your information to serve interest-based advertising. You may be able to opt out of receiving personalized advertisements from companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info and http://www.networkadvertising.org/choices/. You may also use TRUSTe's Preference Manager at http://preferences-mgr.truste.com. Our Legal Bases for Handling Your Personal Data
GDPR and the laws in some other jurisdictions require companies to tell you about the legal bases that they rely on to use or disclose your personal data. To the extent that those laws apply, we rely on the following legal grounds to process your personal data:
Accessing and Correcting Your Personal Data
- Performance of a contract: In most cases, we collect and use your personal data and other information to meet our obligations under a contract to which you are a party or pursuant to which we are providing services to you. For example, when you use our Toucan Events Services, we will use your personal data to respond to your requests and to provide you with these services.
- Legitimate interests: We may use your personal data information for our legitimate interests on the grounds that it furthers our legitimate interests in commercial activities (but only to the extent that such interests are overridden by the interests or fundamental rights and freedoms of the affected individuals) including:
- Analyzing and improving the Toucan Events Services and our business
- Providing the services pursuant to our contracts with our clients
- Legal compliance: We may use and disclose personal data in certain ways to comply with our legal obligations under European or Member State law or other applicable law.
- Consent: To the extent required by law, and in certain other cases, we handle personal data on the basis of implied or express consent.
You may change, correct or delete any personal data that you have provided to us through Toucan and the Site by writing to firstname.lastname@example.org. We may not accommodate a request to change personal data or other information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Content from any of the Toucan Events Services (including any User Content stored in the cloud), copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Servers or the Site. Proper access and use of information provided on or through any of the Toucan Events Services, including User Content, are governed by the Terms. Your California Privacy Rights
California Civil Code Section §1798.83 permits users of the Site that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com. European Privacy Rights for EEA Residents.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your personal data to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal data. You can also exercise the right by contacting us directly.
If you are an EEA Individual and GDPR applies, and we hold your personal data in our capacity as data controller, you may request that we:
Provide access to and/or a copy of certain personal data (including, in some cases, in portable form);
Prevent the processing of your personal data for direct-marketing purposes (including any direct marketing processing based on profiling);
Update personal data that is out of date or incorrect;
Delete certain personal data which we are holding about you; provided that the personal data is not required by us for (i) compliance with a legal obligation under European or Member State law or other applicable law or (ii) the establishment, exercise or defense of a legal claim;
Object to our processing of personal data;
Restrict the way that we process and disclose certain of your information except to the extent that processing is required (i) to comply with a legal obligation under European Member State law or applicable law or (ii) for the establishment, exercise or defense of legal claims;
Transfer your personal data to a third party to the extent that this is technically feasible; and
Honor a revocation of your consent for the processing of your personal data (without retroactive effect).
We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with additional information to confirm your identity before responding to your request. You have the right to lodge a complaint with the authorities applicable to your situation, though we invite you to contact us with any concern, as we would be happy to try to resolve it directly. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
If you are an EEA Individual in France, you also have the right to set guidelines for the retention and communication of your personal data after your death.
If you reside in a jurisdiction other than the European Economic Area, you may also have similar rights to the above. Please contact us at firstname.lastname@example.org if you would like to exercise one of these rights, and we will comply with any request to the extent required under applicable law.
You can exercise any of these rights by contacting us at email@example.com. How Long We Store Your Personal Data
We will only retain your personal data, in a form which permits us to identify you, for as long as necessary to fulfil the purposes we collected it for. We will retain and use your personal data as necessary to satisfy any legal, accounting or reporting requirements, to resolve disputes or to enforce our agreements and rights. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time. Data Security
We understand that the security of your personal data is important. We provide reasonable administrative, technical, and physical security controls to protect your personal data. However, despite our efforts, no security controls are 100% effective and Toucan Events cannot ensure or warrant the security of your personal data. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on Toucan or the Site.
© Copyright 2020 Toucan Events, Inc.